Question 1

Do I have to be a qualified Optical Dispenser or Dispensing Optician to become a member?

Accepted Answer

You do not have to be a qualified Optical Dispenser or Dispensing Optician to join ODA. In fact, anyone that works in the optical industry is welcome to become a member and enjoy the many industry based benefits.

We have members that are Optical Dispensers, Dispensing Opticians, Optical Assistants, Wholesalers, Reps, Optometrists and Orthoptists.

Question 2

Where can I find my membership number?

Accepted Answer

You can check your ODA Membership Number by logging into your account, and selecting your name (located above the navigation bar). Here you can select “My Account" from the drop down menu and view your Membership Number.  
https://www.odamembers.com.au/account/my-account(https://www.odamembers.com.au/account/my-account)

Alternatively, your membership number can also be found on your digital membership certificate. Your digital membership certificate was provided via email to your nominated email address when you last purchased or renewed your membership.

If you are unable to locate your membership number, please contact us and we will happily assist you.

Question 3

How can I renew my membership?

Accepted Answer

If you purchased your membership online and paid via credit card, your membership will automatically renew at the end of your membership period. There is nothing you need to do other than ensure your payment details remain up-to-date in your account.

For memberships purchased offline via phone or manual invoice -  you will need to log into your account, selecting 'memberships' from the navigation bar and 'become a member'. Choose out of the membership plans on offer and follow the prompts to renew your membership.

Question 4

Can I become a member from another country?

Accepted Answer

Yes, we encourage anyone with a passion for optical dispensing to join the ODA community. In fact, New Zealand Dispensing Opticians can gain ODOB accredited CPD points from watching our webinars or attending our CPD face-to-face workshops in New Zealand.

For those residing outside of Australia or New Zealand, you can still enjoy lots of online benefits and are welcome to join ODA.

Question 5

Do you offer ODOB accredited CPD points for New Zealand Dispensing Opticians?

Accepted Answer

Yes, ODA has many options for earning ODOB accedited CPD points for New Zealand Dispensing Opticians.

Our Webinar Wednesday webinars are CPD accredited for 2 years from the date of approval. This means New Zealand Dispensing Opticians may earn CPD points from attending the live session or by watching the recording in the ODA Webinar Library.

ODA also offers a series of face-to-face CPD workshops in New Zealand at different times throughout the year and a biennial conference in Sydney. Keep an eye out on the ODA events page for upcoming CPD events.

Question 6

Do you offer group discounts for multiple memberships?

Accepted Answer

Yes, ODA has several Practice Membership Packages of varying sizes which greatly reduces the cost per individual. These can be viewed on our 'Become a Member' page. (T's & C's apply)

Question 7

I have finished my Certificate IV in Optical Dispensing course, can I still keep my student membership?

Accepted Answer

Once you have completed your Certificate IV course, your student membership will no longer be valid, but dont worry! Now you have the opportunity to access even more industry support by becoming an all-access ODA Member. You can do this by logging into your account, selecting 'memberships' from the navigation bar and 'become a member'. Select your chosen membership offer and follow the prompts to upgrade your membership.

Question 8

How can I gain ODA CPD points?

Accepted Answer

ODA holds many exciting events throughout the year in which ODA CPD points can be earned, some of which include our monthly Webinar Wednesdays, Workshops, Conferences and many other industry-related events.

As an ODA Member, your ODA CPD points will automatically be allocated to your account after attending a live event. You can also earn CPD points by watching a webinar recording in the ODA Webinar Library but you must complete the quiz at the end, so we know you watched it.

Keep up to date on upcoming events by checking out our 'Events' page.

Question 9

Are ODA CPD points mandatory to keep my membership?

Accepted Answer

ODA CPD points are not mandatory to keep your membership with us, rather an added bonus and recognition that you are keeping currency within your professional career.

Once you have earned 10 points in a single calendar year, you will be emailed a certificate of currency. Your certificate of currency makes a great addition to your practice wall, resume or HR file.

Points will be reset on the 1st of January every year.

Question 10

Where can I check my ODA CPD points?

Accepted Answer

You can check your ODA CPD points by logging into your account, and selecting your name (located above the navigation bar). Here you can select "My CPD Points" from the drop down menu and view your points balance.

If you believe there is an error with your CPD points balance, please contact us at any time - we will be happy to look into this for you.

Question 11

How do I reset my password?

Accepted Answer

You can reset your password by selecting the 'forgot password' button before logging in and following the prompts. If you have trouble resetting your password, please contact us for assistance.

Question 12

Can I cancel my membership?

Accepted Answer

You can request to cancel your membership at any time by reaching out to us at info@odamembers.com.au

Please note that cancellations do NOT warrant refunds or reimbursements of any amount. By requesting a cancellation, your membership will remain active until the end of your current billing cycle. When the next payment is due, you will not be charged and your membership will be terminated.

Refunds can not be issued once an auto renew payment has occured. You must provide a minimum of 72 hours notice to cancel your membership auto renewal.

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Membership FAQs

We have curated a collection of common questions and answers to help you with your queries. If you can't find the answer you're looking for, feel free to contact us anytime.

Submit a question here and we will do our best to find you an answer.

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